Contact Us
Contact Us
Reach out and let's make your stay at Wild Tree Lodge extraordinary!
Give us a call
+27 (0) 83 414 1164
Whatsapp Us
+27 (0) 83 414 1164
Send us an email
stay@wildtreelodge.com
Drop by and talk
7 Walsh Rd, Kilfenora, Lakefield, Benoni, 1501, South Africa
faq
What is required to reserve a slef-catering space?
We require a 50% deposit to reserve your unit unless your arrival date is less that 7 days away, in which case we require 100%
How do I book?
Simply click on the BOOK NOW button and follow the on screen prompts.
Can I choose a specific space?
Yes, all our units are listed individually so you can book the unit you prefer.
What if I need to cancel my reservation?
You may cancel your booking and receive a full refund up to 30 days prior to arrival. Thereafter, our standard cancellation policy will apply.
Do I have access to the swimming pool?
The swimming pool is a communal outdoor space and may be shared with other guests staying at the lodge. Guests are kindly asked to be mindful of the tranquil setting and other guests while enjoying the area.
What type of payment do you accept?
We accept all major cards and payment via EFT
Do you accept cash?
Wild Tree Lodge is a cashless establishment
Can I reserve a room without making payment
Unfortunately you can only secure a reservation by paying a deposit
Will I get my money back if I cancel?
Please see the tab headed CANCELLATION policy
If cancelling 7 days before arrival?
Forfeit 100% of the booking total
If cancelling 14 days before arrival?
Forfeit 100% of the deposit
If cancelling 21 days before arrival?
Forfeit 50% of the deposit
If cancelling 30 days before arrival?
Forfeit 25% of the deposit
Are Children Allowed?
Children underage the age of 12 years old can stay free of charge if accompanied by an adult. Children aged 12 years and over will be charged full rate.
Are children under 2 allowed?
Children under 2 are welcome by prior arrangement It should also be noted that we have a swimming pool
Are pets allowed?
We regret that no pets are allowed to accompany overnight guests